Epson printers and scanners are known for their quality of product and durability; you can say that this is a signature of the Epson printer. Yet, some users are experiencing the motherboard failure issue or hardware issue; especially in Epson WS-4630 printers. This issue will display an error code 0x97, which clearly says that there is some hardware issue with your Epson printer.
You can try any of these tricks and get the error fixed, yet we are not sure about that permanent solution except repairing or getting a replacement of that particular hardware. Well, these are the best alternatives available which you can use it to get the error code 0x97 fix for your Epson WS-4630 printer.
Steps to Fix Epson Printer WS-4630 Error Code 0x97
Unplug and Plug-in
- Start with opening the printer casing and check for any jammed papers or debris in it. If you find any, then remove carefully
- After that carefully remove all printing cartridges
- And then unplug all the USBs and cables connected with your printer
- When the printer is disconnected, you need to press the power button as if you were trying to turn on the printer. Here, it will discharge any residual current in the printer
- Now reconnect all the USBs and power cable again
- And here, you need to turn on your printer and check for the error in it; else you can use it
Unplug and Plug-in (an Alternative method)
- Simply, turn off your printer
- After that unplug all cables
- Here, you have to wait for 5 minutes to any further ahead
- Then, press and hold the power button for 60+ seconds and make sure not to release it
- As the 60+ seconds have gone, immediately plug in the power cable while keeping the power button pressed in the same way you did in the previous steps
- After that, hold the power button pressed for another 60+ seconds after plugging in the power cable in it
- Then release the power button after 60 seconds of the plug in; you can use your printer once again
Clean With Wet Tissue
- First, turn off your printer
- Then, open the printer casing carefully
- And, take a tissue and wet it with Luke warm water
- Now, move the head to the center
- Also, put the tissue to the head cleaning mechanic pad; but carefully
- Also, move the head to the parking spot
- And wait for 10 minutes
- After that, remove the tissue and close everything
- Now you can turn on the printer
Your Epson printer error code 0x97 will be fixed, yet we can’t assure you that it will be a permanent solution. You should take help from the Epson printer customer service expert to get a better solution.