Not only Brother Printer, but almost every printer brand is seen to be having a compatibility issue with Microsoft’s Windows 10. Although Windows 10 is a reliable operating system to have, however, it does seem to have some issues with Printer Support. And this is mainly because of the fact that new operating systems don’t or take time to include drivers for old printers and moreover, manufacturers don’t provide driver software compatible with the new operating system in a timely manner.
If you have also upgraded to Windows 10 recently and have started facing issues with the functioning of your Brother Printer, here are some tips that can help you get it working again.
Steps to Fix Compatibility Problem of Brother Printer with Windows 10
1.) Start by fixing the issue using the Windows 10’s inbuilt troubleshoot tools. In the Start Search field, search for the printer by selecting Devices and Printers under the Control Panel window.
2.) Look for your Brother Printer in the window, it should be listed under Printers or Unspecified.
3.) Right-click on your Printer’s icon and select the Troubleshoot option from the menu. Follow the on-screen instructions for troubleshooting the printer.
4.) If your printer is not listed in the list, click on Add a printer or scanner option and wait until Windows tries to detect your printer. Make sure that your Brother Printer is connected to your PC and turned ON.
5.) When your printer gets detected, you just need to follow the on-screen instructions to complete the installation process. If everything goes fine, Windows will automatically download and install the necessary driver software. If your printer doesn’t get listed, simply click The printer that I want isn’t listed option.
You will get to a new window where you will have 5 options. Out of that, 4 options are for adding a printer that is shared over a network. Considering that you have connected your Brother Printer directly to the computer, you will need to select the option My printer is a little older. Help me find it. Click Next, Windows will again search your PC for the connected printer, and hopefully, it will detect and install it.
6.) In case you still have a problem, you will need to install the printer driver manually by downloading and installing the appropriate driver for Windows 10. Simply go to the Brother Printer’s official website and download the Windows 10 compatible driver software from there. However, if you don’t find driver software listed for Windows 10, you can try downloading and installing Windows 8 drivers.
For any further assistance, you can always get in touch with our third-party Brother Printer Customer care service helpline phone number. Our team of experts is proficient in handling all Brother Printer related issues and is known for bringing the best possible solution for every problem.
To contact us, feel free to:
- Dial our 24-hour Brother Printer customer service helpline number.
- Send us an email for your query
- Have an instant chat with our Brother Printer expert via live chat support