When having trouble with any Yahoo service, product, feature, or function and you are unable to overcome it, it is best to seek assistance from the official Yahoo customer support. At Yahoo customer support, you can choose from a wide range of assistance options that include Help Article, Frequently Asked Questions, Social Media Support, Live Chat, Email, Phone Support and more. So, whether you are having a problem accessing your Yahoo Mail account or problem performing any function, you can seek instance assistance for your query or concern through Yahoo Customer Support.
While almost all the support options mentioned above are available for both free version of Yahoo, to get assistance from Yahoo customer support number, you must have a Yahoo Account pro subscription. Some of the common issues for which users generally look for assistance from Yahoo Customer Support are provided below.
Common Yahoo Mail Technical Issue:
Yahoo is great but still, Yahoo users have to face some technical issues one or the other time. In order to provide uninterrupted services to the customers, the email service makes Yahoo customer support available round the clock. The most common Yahoo errors experienced by users are –
- Yahoo mail not working
- Yahoo mail too slow to respond
- Setup Yahoo Spam filter
- Yahoo mail not responding
- Set up Yahoo account key code
- Yahoo Sign-in Issue
- Yahoo Spam and junk mail Issue
- Reset Yahoo mail password
- Sign up for new Yahoo email account
- Yahoo mail account suspended
- Yahoo Two-step verification process
- Yahoo mail slow and taking too much loading time
- Account locked or blocked due to cyber attack
Out of all the above-mentioned issues, “changing Yahoo Mail password” is one query that is raised by users frequently. Though changing password is an easy task, provided you know where to locate this option, however, if you are unable to find this option in your Yahoo account settings, you can follow these steps to change your password.
How To Change Yahoo Mail Password
Yahoo support provides a complete solution to the users on the password-related issue. Yahoo customer support helps you easily change your email password by following below mentioned steps.
1.) On your computer, open a web browser and sign in to your Yahoo Mail account.
2.) Once you are logged in to your Yahoo Mail account, you will need to click on the Gear icon located on the top-right corner of your account’s page. This will open a drop-down menu on your screen.
3.) From the drop-down menu, you will need to click on the Account info. You will be directed to the Account info section.
4.) Under the Account info section, you will need to click on the Account security option located on the left-hand side panel.
5.) Under Account security section, you will need to click on the Change password. As you will click on the Change password option, you will be prompted to use the Yahoo Account Key feature.
NOTE: You may be asked to enter your current Yahoo Mail password when clicking on the Account security option. Simply enter the password to get access to Account security page in your Yahoo Mail account.
6. On the Account security page, you will need to click on the Change password option located on the right-hand side. This will direct you to the next screen where you will be prompted to enter your new password.
NOTE: On the Account security page, you may be prompted to use Yahoo Account Key. However, as you wish to change the password, you will need to click on the “I would rather change my password” option. This will direct you to the next screen where you will be prompted to enter your new password.
7. Enter the new password in the prompted fields and click on the Continue button. The password for your Yahoo Mail account will be changed.
Yahoo Mail Two-Step Verification
Apart from creating a strong password for your Yahoo Mail account, you can also enable two-step verification for your account. Two-step verification will send a security code to your registered phone each time you log in to your account from a new device or web browser. To know how to enable two-step verification on your mobile phone, follow the instructions provided below.
1.) In your Yahoo Mail account, you will need to click on the Gear icon located on the top-right corner of your account’s page. This will open a drop-down menu on your screen.
2.) From the drop-down menu, you will need to click on the Account info. You will be directed to the Account info section.
3.) Under the Account info section, you will need to click on the Account security option located on the left-hand side panel.
4.) Under Account security section, scroll down and click on the slider button next to the Two-step Verification You will be directed to the next screen
NOTE: You may be asked to enter your current Yahoo Mail password when clicking on the Account security. Simply enter the password to get access to Account security page in your Yahoo Mail account.
5.) On the next screen, you will need to enter your phone number in the prompted field and click on the Send SMS A verification code to your phone number.
6.) Enter the verification code in the subsequent page and click on the Verify button.
NOTE: If you are unable to receive SMS on your phone, you can click on the Call me button to receive a security code via call.
7.) Once the security code gets verified, two-step verification will be enabled for your Yahoo Mail account.
And, this is how you can change the password for your Yahoo Mail account and enable two-step verification to enhance the security of your account. We understand the depth of the Yahoo email issues and offers effective Yahoo customer support service to eliminate the problem. Call our Yahoo customer service support team which is available for 24/7 and can be accessed from any corner of the world.
How to Contact Yahoo Customer Support
A Yahoo Email account user can avail solutions to even the most complicated problems through Yahoo help central or by any of the below-mentioned options.
1.) Yahoo Help Center
Yahoo Help Center comprises all the assistance options that user need to seek assistance for all Yahoo-related issues and queries. The first assistance option using which you can get support for your problem is via Help Articles. To know how to get assistance using Help Articles, follow these steps:
- Open Yahoo Help Center page on your web browser.
- On the Yahoo Help Center page, go to the Search field. Here, you will need to enter the keyword related to the problem in the search field.
NOTE: For example, if you are having trouble resetting your account password, enter a keyword such as “unable to reset account password”.
- After entering the keyword, click on the Search Help button. You will be shown a list of Help Articles related to the keyword entered by you on the next page.
- Select the relevant help guide and follow the instructions provided in it to clear the issue.
2.) Yahoo Mail Frequently Asked Questions (FAQs)
Another option to get assistance for your query is using the Frequently Asked Questions (FAQs) section. Here, you can find answers to the most common queries raised by users. You can get to the FAQs section by following these steps:
- Open Yahoo Help Center page on your web browser.
- Click on the FAQ option located on the left-hand side under BROWSE BY TOPIC section.
- Here, you will find a list of common Yahoo-related questions with their answers.
- Browse through the list and get the answer for your particular query.
3.) Social Media Pages
You can also seek support for your issues using the Social Media pages of Yahoo. Below you can find the relevant Social Media Pages of Yahoo customer care:
- Twitter: twitter.com/Yahoo
- Facebook: facebook.com/yahoo
- Tumblr: yahoo.tumblr.com/
- YouTube: https://www.youtube.com/user/yahoohelpvideo
4.) Live Chat and Email Support
In case you couldn’t get an appropriate solution with the above-mentioned support options, you can try seeking support from a Yahoo specialist via email and live chat support medium. To get assistance from a Yahoo specialist via email or live chat support, follow the steps provided below:
Yahoo Live Chat Support
In addition to the above-mentioned Yahoo customer support options, Yahoo has also introduced a live-chat customer support feature. With live chat support, users can easily seek assistance for their various Yahoo problems directly by contacting Yahoo experts.
Follow the instructions to get Yahoo live-chat support.
1.) On your computer, go to the Yahoo Help page.
2.) Once you are on this page, you will need to click on the “Contact Us” option located on the left side panel.
3.) Next, you will need to enter your email address and choose the product for which you are looking to seek assistance. Then, complete the Captcha requirement and click on the Get Started option, you will be directed to the next screen.
4.) On the next screen, you will be given two options:
• Contact a Yahoo specialist
• See product related help articles
Here, you will need to select the first option i.e. “Contact a Yahoo specialist”. Clicking on this option will direct you to the next screen.
5.) You will be prompted to choose the category for which you are looking to get support.
NOTE: For example, if you don’t remember your account password, you should select “Password and sign in” option located under “What can we help you with?” section.
6.) On the next screen, you will be asked to choose the type of issue you are facing with your account. For example, if you select “Forgot my password” option, you will be directed to the next screen where you will see two option:
• Chat with a Yahoo specialist
• Email a Yahoo specialist
7.) Here, you will need to select the first option – “Chat with a Yahoo specialist” option. Doing so will be asked to provide required details prompted on the screen and click on the Create Request option.
8.) On the next screen where you will be directed, you will be connected to a “Yahoo specialist”. With whom you can discuss the issue you are facing in your Yahoo account.
NOTE: Alternatively, you can also get assistance from a Yahoo specialist via email as well. All you need to do is select the “Email a Yahoo Specialist” option in Step 6 and follow the on-screen prompts to get assistance from a Yahoo specialist via email.
You can search for your issues and get the solution but if you are not satisfied with the solution provided by Yahoo support central, then you can contact Yahoo support using helpline number, however, make sure that you have Yahoo Account Pro subscription.
Yahoo Phone Support (Only For Yahoo Mail Pro users)
In addition to Live Chat and Email Support options, you can also seek assistance from Yahoo customer support live agents through Phone support. However, to get assistance via phone, you must have a Yahoo Account Pro subscription. If you have a Yahoo Account Pro subscription, you can get assistance from a Yahoo live agent via phone using these instructions:
- Open Yahoo Help page on your web browser.
- On the Yahoo Help page, you will need to click on the Speak with a Live agent button located next to the Sign-in Helper box.
- As you will click on the “Speak with a Live agent” option, you will be allowed to get support from a Yahoo live support agent via phone.
Now, as you have ample information on how to contact Yahoo Customer Support Service, you can easily seek assistance for your problem whenever required.
Still, having an issue with Yahoo mail? You can submit your issue by clicking on our contact us page.